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This Privacy Policy outlines how Enskool Learning LLP ("Company", "we", "us", or "our") collects, uses, and safeguards personal information across our website (enskoollearning.com), Web App, and Android mobile application (the "Platform"). Using our Platform signifies your agreement to these terms.
1. Data Collection & Device Permissions
We collect personal details provided during registration and support interactions, including names, contact numbers, email addresses, academic grades, and communication logs. We use session cookies and local storage to manage logins and track learning progress. System telemetry such as IP addresses, device types, and operating system data is automatically logged for performance monitoring.
With explicit user permission, our mobile app accesses device storage for offline PDFs and study materials, camera and microphone for interactive sessions and profile updates, and push notifications for class and exam alerts.
2. Purpose & Communications
Data is processed to manage user accounts, deliver live and recorded curriculum content across web and app platforms, and provide technical support. We use contact details to transmit operational updates, administrative notices, and promotional course alerts via Email, SMS, and WhatsApp. Analytics and security monitoring tools are deployed to ensure platform safety and prevent unauthorized access or account sharing.
3. Third-Party Sharing & Business Transfers
Enskool does not sell, rent, or monetize personal information. Data is shared exclusively with verified service partners, including secure cloud hosting, web infrastructure, payment gateways, and messaging providers, under strict confidentiality agreements.
In corporate transactions such as mergers or acquisitions, user records may transfer as operational business assets. Disclosures may also occur when required by law or legal proceedings to safeguard company rights.
4. Student Data, Minor Safety & Account Deletion
Minors may access the Platform only with verified parental or guardian consent and supervision. Parents and guardians retain the right to review, update, or request the deletion of their child's records at any time.
Users can inspect, correct, or permanently delete their accounts and data directly via in-app or web portal settings or by emailing info@enskoollearning.com.
5. Grievance Redressal Mechanism
For privacy inquiries, regulatory concerns, or statutory grievances, contact our designated Grievance Redressal Officer: